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  • Ian and Brian

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​Problems

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  • Problems with my organisation

    • How does strategy really work?

      • Creating an effective strategy

      • Effective strategy

      • Other factors affecting strategy

      • Problems with strategy

      • What is business strategy?

    • Meetings, bloody meetings!

      • Managing the meeting

      • Meeting outcomes

      • Other guidelines

      • Timings

      • Why meetings fail

    • The same problems keep coming up, time and again

    • We are locked into a conflict

      • Code-breaking in action

      • Code-breaking walk through

      • Inner beliefs

      • Introducing the conflict code-breaker™

      • Summary of the code-breaker

    • We can’t agree on the best decision

      • Using decision drivers

    • We don’t achieve our goals and objectives

      • Individual motivation

      • Develop SMART goals

      • SOCRATES

  • Problems with myself

    • Procrastination

      • Tackling procrastination

      • What doesn’t work

    • Work/Life Balance

      • Acknowledge your values

      • Bringing it all together

      • Determine your priorities

      • Get specific

      • Unpack the short-hand

  • Problems with other people

    • Coping as an introvert in an extrovert world

    • Difficult people, difficult relationships

      • A first look at filters

      • A first look at values

      • Appreciating differences

      • Building rapport

      • Motivation questions

      • Taking responsibility

 

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Strategies

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  • The coaching mindset

  • Thinking systemically

  • Outcome thinking​​

Skills

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  • Business skills

    • Coaching

    • Good coaching

    • Introduction to the coaching process

    • Coaching process: surface level

    • Coaching process: coach internal level

    • Coaching process: coach administration level

    • Coach attributes

    • The conflict code-breaker™

      • Summary of the conflict code-breaker™ process

      • Walking through the code-breaking process

      • Example: Mo Mowlam and the Northern Ireland peace process

      • Completing the walk through

      • Inner beliefs for successful code-breaking

      • Example of conflict code-breaking™ in action

    • Sensible strategy

    • Decision drivers

  • Diagnostic skills

    • Values and Value systems

      • Introduction to Values Systems

      • The Graves model

      • Reflections on the Graves model

      • Perceptions between Graves levels

      • Regression back through levels

      • Examples from historic speeches

      • Barack Obama

      • Martin Luther King

    • Filters in language and thinking

      • Chunk size filter

      • Similarity or Difference filter

      • Internal/External filter

      • Time filter

      • Senses filter

      • Options/Procedures filter

      • Towards/Away-from filter

      • In Time or Through Time filter

      • Associated/Dissociated filter

      • Human interaction filter

      • Practical use of filters

    • Logical levels

  • NLP skills

    • Outcomes

      • SMART goals

      • SOCRATES: improving the quality of goals

    • Establishing rapport

    • Anchoring

    • Chaining anchors

    • Perceptual positions

    • Integrating parts​​

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Admin

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​Problems

​

  • Problems with my organisation

    • How does strategy really work?​

    • Meetings, bloody meetings!​

    • The same problems keep coming up, time and again

    • We are locked into a conflict​

    • We can’t agree on the best decision

      • Using decision drivers

    • We don’t achieve our goals and objectives​

  • Problems with myself

    • Procrastination​

    • Work/Life Balance​

  • Problems with other people

    • Coping as an introvert in an extrovert world

    • Difficult people, difficult relationships​

​​​​

Strategies

​

  • The coaching mindset

  • Thinking systemically

  • Outcome thinking​​​​​

​​Skills

​

  • Business skills

    • Coaching

    • Good coaching

    • Introduction to the coaching process

    • Coaching process: surface level

    • Coaching process: coach internal level

    • Coaching process: coach administration level

    • Coach attributes

    • The conflict code-breaker™â€‹

    • Sensible strategy

    • Decision drivers

  • Diagnostic skills

    • Values and Value systems​

    • Filters in language and thinking​

    • Logical levels

  • NLP skills

    • Outcomes​

    • Establishing rapport

    • Anchoring

    • Chaining anchors

    • Perceptual positions

    • Integrating parts​​​

Ian Ross and Brian Wood are the primary authors of this book.

You are free to use it as you wish, but we retain ownership of the copyright.

 

Please feel free to contact us.

Our approach to providing consulting and facilitation support is described here.

 

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