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Welcome
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Book navigation
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Consulting
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Contact
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Ian and Brian
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​Problems
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Problems with my organisation
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How does strategy really work?
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Creating an effective strategy
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Effective strategy
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Other factors affecting strategy
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Problems with strategy
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What is business strategy?
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Meetings, bloody meetings!
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Managing the meeting
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Meeting outcomes
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Other guidelines
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Timings
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Why meetings fail
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The same problems keep coming up, time and again
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We are locked into a conflict
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Code-breaking in action
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Code-breaking walk through
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Inner beliefs
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Introducing the conflict code-breaker™
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Summary of the code-breaker
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We can’t agree on the best decision
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Using decision drivers
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We don’t achieve our goals and objectives
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Individual motivation
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Develop SMART goals
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SOCRATES
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Problems with myself
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Procrastination
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Tackling procrastination
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What doesn’t work
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Work/Life Balance
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Acknowledge your values
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Bringing it all together
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Determine your priorities
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Get specific
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Unpack the short-hand
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Problems with other people
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Coping as an introvert in an extrovert world
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Difficult people, difficult relationships
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A first look at filters
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A first look at values
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Appreciating differences
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Building rapport
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Motivation questions
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Taking responsibility
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Strategies
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The coaching mindset
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Thinking systemically
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Outcome thinking​​
Skills
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Business skills
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Coaching
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Good coaching
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Introduction to the coaching process
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Coaching process: surface level
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Coaching process: coach internal level
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Coaching process: coach administration level
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Coach attributes
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The conflict code-breaker™
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Summary of the conflict code-breaker™ process
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Walking through the code-breaking process
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Example: Mo Mowlam and the Northern Ireland peace process
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Completing the walk through
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Inner beliefs for successful code-breaking
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Example of conflict code-breaking™ in action
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Sensible strategy
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Decision drivers
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Diagnostic skills
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Values and Value systems
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Introduction to Values Systems
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The Graves model
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Reflections on the Graves model
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Perceptions between Graves levels
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Regression back through levels
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Examples from historic speeches
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Barack Obama
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Martin Luther King
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Filters in language and thinking
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Chunk size filter
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Similarity or Difference filter
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Internal/External filter
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Time filter
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Senses filter
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Options/Procedures filter
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Towards/Away-from filter
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In Time or Through Time filter
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Associated/Dissociated filter
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Human interaction filter
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Practical use of filters
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Logical levels
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NLP skills
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Outcomes
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SMART goals
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SOCRATES: improving the quality of goals
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Establishing rapport
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Anchoring
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Chaining anchors
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Perceptual positions
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Integrating parts​​
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Admin
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